Great shoot S.Mc.C... :) I love her hair - there are a lot of those reddish-ginger haired models around at the moment - redheds are very much in vogue it would seem.
I don't think they are horrible at all...
Depends on how much u value their opinion, but, I wld of laughed & responded with something quick witted then have a good day (that always works a treat with rude people).